Services

Ensure uninterrupted end-user experience and meet your critical IT needs with dedicated IT support. Our experienced professionals understand your business, environment, and operations inside out. We provide comprehensive troubleshooting and solutions for various contingencies, serving as a single point of contact for all service requests, inquiries, and technical assistance.

Don’t let resource limitations hinder your business success.

mac support

Mac
Mastery
Unleashed

Experience the expanded realm of IT support for Mac technology with Softtouch. Our dedicated team
understands the growing popularity of Mac computers in the business world, offering a range of professional services to address your specific needs.

As affiliated members of the Apple Consultants Network, our experienced IT specialists possess the necessary expertise to cater to all your Mac requirements. Whether you need upgrades, repairs, or general IT support, we have the skills and knowledge to deliver exceptional results.

Our certified professionals are committed to providing top-notch IT services for both business and individual Mac users. From basic troubleshooting to intricate system repairs, we offer comprehensive solutions tailored to your unique needs. Additionally, we prioritise system security and optimise your Mac environment to ensure optimal performance.

ANTI VIRUS

Protect Your Business: Defend Against Viruses, Hackers, and Malware.

Shield your business from threats like viruses, hackers, and malware. Viruses can compromise valuable information, including credit card and online bank account numbers, login credentials, and more. Safeguard your business systems and data with professional antivirus software. Our expert IT team will install robust virus protection applications on all computers, ensuring comprehensive defence against the multitude of viruses online. We help with software updates, routine security scans, and efficient virus removal to enhance system performance. Trust us to handle your antivirus needs seamlessly.

We offer customisable antivirus protection plans tailored to your unique business needs. Our 24/7 support services ensure prompt resolution of any antivirus-related issues you may encounter. Our dedicated team understands the significance of safeguarding your business from online threats and is committed to providing the best protection available.

DATA BACKUP

Secure Your Data, Backup Solutions

Safeguard your data with our automated backup service for seamless access when you need it. Choose the right backup solution
without hidden fees or complications. Softtouch offers tailored data backup plans, ensuring swift recovery from any disaster.

DISASTER RECOVERY

Safeguard Your Business with Disaster Recovery Solutions

Prepare for the Unexpected: Comprehensive Disaster Recovery Services

Softtouch offers comprehensive disaster recovery services, leveraging advanced technologies to ensure the availability of your computer systems. Our DRaaS solution provides a ready-to-launch computing environment in the cloud, including critical systems, virtual machines, and more. Trust Softtouch for reliable and tailored disaster recovery solutions. Our services include data backup, recovery, business continuity planning, and emergency preparedness. We customise a plan to meet your needs and guide you through the process, ensuring a swift recovery from any disaster.

Protect your operations with our comprehensive disaster recovery solutions. We specialize in automated backups for servers, SQL databases, and virtual machines. Our secure cloud backup solution offers simplicity, security, and cost-effectiveness, enabling quick restoration of critical data.

Choose Softtouch as your trusted partner for backup and disaster recovery. Our range of solutions includes cloud storage, server recovery, and remote access. With cutting-edge cyber protection, we help you develop robust disaster recovery plans.

REMOTE

Reliable Remote IT Support Services

Effective IT support is crucial for maintaining optimal functionality of your business systems. Whether you re starting a new venture or experiencing growth, ensuringsufficient IT support is essential to minimise downtime and maximise productivity. At Softtouch, we recognise the significance of reliable IT support. While on-site assistance forms the basis of our services, we also offer remote support options. With our remote support, our skilled professionals can address issues securely from any location, utilising a secure connection. This service is particularly beneficial for businesses with limited IT resources or overwhelmed internal IT departments.

Our goal is to be your trusted advisor, deeply familiar with your business, and assist you in optimising your IT investment. We aim to simplify and navigate the complexities of technology, acting as a reliable guide throughout the process. Count on us to understand your unique business needs and provide expert guidance to ensure efficient utilisation of your IT resources.

EMAIL SECURITY

Bulletproof Your Inbox Unleash the Power of Secure Email Solutions

Many organisations underestimate the importance of secure email. With the increasing prevalence of hackers, viruses, phishing, and identity theft, it is crucial to prioritise email security. At Softtouch, we provide a range of effective strategies to safeguard your business emails. Our services include regular vulnerability reporting and the implementation of access restrictions to thwart hackers and malware from compromising your email accounts and computers.

We also offer a secure email gateway that encrypts all inbound and outbound messages, ensuring the utmost protection against data breaches and maintaining the confidentiality of your sensitive information. A secure email client is an essential component of any comprehensive business security plan. Count on our team to deliver top-notch email security protection, tailored to your needs